Frequently Asked Questions
Be In The Know
How much do you charge for a tax return?
It depends on what kind of return you need. There are also many other factors that determine the cost such as:
how many forms you will need
children and/or dependents
W-2 wages or 1099Miscs income
credits (EIC, child tax credit, etc.)
family member(s) in college
and the list goes on and on
We invite you stop by with a copy of last year's return and this year's information and we will do our best to give you an estimate. We promise that we will do the best return at a fair price and you will only pay your fair share of taxes and not a penny more.
What information will you need to do my tax return?
The usual information - name(s), address, phone numbers, social security numbers, driver's licenses, etc. In addition, we will need copies of birth certificates and social security cards of children/dependents.
And, of course, we will need all your income tax documents ( W2s, 1099s, 1099Bs, 1098, 1099SSA, etc.)
If you are a business owner, we need all relevant business information too.
Can I meet with a tax preparer and have my return completed while I wait?
Possibly yes! It will really depend on the complexity of your return.
If you (and your spouse) only have a W-2 or two then certainly we can. Even if you have children and/or dependents we can still probably complete your return while you wait.
Give us a call (417-882-2975) or stop by to make an appointment.
Can I drop off my tax information so you can prepare my return?
Yes you can! Please, plan for few minutes to complete a customer information profile sheet for our records. This will provide important information we will need to do your tax return and how to reach you.
Are you open on weekends and evening?
During tax season, we are open on Saturday mornings and limited other times as needed.
Regular hours are Monday - Friday 9am to 5pm, closed for lunch noon to 1 pm.
Tax season hours are Monday - Friday 8:30am to 5pm; Saturday 8:30am to noon; also closed for lunch noon to 1pm.
For other times, call for an appointment.
Do you have a drop box?
Yes. It is on the front porch on the parking lot side.
How long does it take to have my taxes done?
In most cases, your return can be completed within a week if you have provided all the information necessary to complete the return.
More complicated returns may require a little more time.
Can we email our tax documents to you to do the return?
Yes, but we suggest you call us first so that we can set you up in our free secure email system. This will help protect your personal information from hackers on the internet.
Can I pay you with a credit/debit card?
Absolutely! We can even take checks and cash!
Payment is expected when you ( and your spouse on joint returns) sign the return before we electronically file it with the IRS. (Note: if you have provided an email address, you will receive an email confirmation that your tax return has been filed with the IRS.)
What do I do if I get a letter from the IRS?
First of all, do not panic! Lots of people get letters from the IRS for many various reasons. Bring the letter to us (or fax/email it) and we will advise you on how to proceed or respond to it. Please, do not ignore it and just put it away. You cold be complicating a simple matter by not answering it quickly (as well as possibly adding interest and/or penalties.)
What do I do if I get a phone call from the IRS?
The IRS will send you letter stating they will call you if they plan to do so. If you have not received a letter stating they will be calling, then hag up! It is probably a scam!
I have not filed a tax return in years, can you help me?
Yes, absolutely. In fact, we specialize in helping people who have various issues regarding taxes. Call for an appointment and one of our tax resolution specialists on staff will be ready to assist you.
If you owe back taxes, we may be able to help you with that too. Call for an appointment - your first 30 minute consultation will cost you nothing!